Refund policy
We want you to love your order! If something isn't right, here's how we can help.
Returns & Exchanges We accept returns within 10 days of delivery. Items must be unworn, unwashed, and in original condition. Approved returns will receive an exchange for an equal-value item or store credit (minus shipping costs). We do not offer cash refunds.
Damaged or Defective Items If your item arrives damaged or defective, please contact us within 48 hours of delivery at lobreeco5@gmail.com with photos of the item and we'll make it right.
Final Sale Items The following items are not eligible for return or exchange:
- Custom or personalized products
- Sale items
- Gift cards
- Subscription boxes
- Personal care goods
How to Start a Return Email us at lobreeco5@gmail.com within 10 days of receiving your order. Please include your order number and reason for return. We'll respond within 1-2 business days with next steps.